What's next?

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Billing notification  

You will receive a billing notification from ALAA, which will handle all billing and payment information. Once your payment is made to ALAA, your enrollment can be processed. 

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Enrollment processed 

Your enrollment will be processed on the 1st of the following month. New enrollments are subject to a waiting period of 5 days for injuries and 30 days for illnesses before coverage begins. 

 

For example, pets with forms submitted on April 1 will be enrolled on May 1. Coverage for new injuries would begin on May 6, and coverage for new illnesses would begin on May 31.  

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Policy documents sent 

Once your enrollment is complete, you—or the guardian listed—will receive policy documents detailing your policy coverage.  

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Receive your welcome kit 

Within 4 weeks of signing up, you or the guardian listed will receive a welcome kit for each enrolled dog with a special “Pupkin” pet ID tag.